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     The form SSA-1696 is the form that those of us who represent claimants before the agency must get our clients to sign so that the agency accepts that we have the right to represent them. It's a very basic form for us. Social Security has a new version of the form but there's some serious weirdness about accessing it. Try the link that Social Security has given . If you click on that link with your desktop you get the old version of the form (unless they've already corrected the problem). Click on that link with your cell phone and you get the new version of the form. Can anyone explain that to me? I'm sure that's not what Social Security intended.      I've used my cell phone to download a copy of the new form and I've uploaded it to a service so you can use this link to download the new form regardless of what computer you're using.      The new form asks for the attorney or representative's ID, which is different than o...

     Social Security's ERE system which attorneys like me use to obtain access to the agency's records on our clients is working. However, there are persistent reports that there are major problem across computer systems at Social Security preventing many, perhaps most, agency employees from fully doing their jobs. I'm sure they're concentrating on what can be done without using the IT systems but I'm sure they can only do so much offline. Maybe something this extensive has happened previously but it certainly hasn't happened lately. This is a big deal and Social Security needs to get out a press release.

     I had posted yesterday afternoon that ERE, the online system that I and other attorneys use to access the files that the Social Security Administration keeps on our clients, was down and had been down the entire day. Comments made in response to that post indicated that many systems used by Social Security employees were also down.      So, where are we this morning? I got into ERE without difficulty a few minutes ago but there were comments, apparently from Social Security employees even this morning saying that many of their systems are still down. Did I just happen to access ERE just as it came back up? Did I just happen to get into a system that's mostly non-functional? What about the systems that Social Security employees use? Are they back up?      I think what has happened or may still be happening is a big enough deal that Social Security ought to send out a press release.

     Social Security's ERE system that allows those representing claimants at hearings before the agency to access their clients' files is down. It has been down most if not all of today. Social Security has the ability to e-mail those who have access to the system to let them know that there's a problem but has not done so.