Problems With Government Issued Debit Card Leave Many Without Access To Social Security Benefits -- And Notice How Long This Elderly Woman Had To Spend At A Social Security Office Trying To Get The Problem Resolved
From CBS Chicago (emphasis added): An 80-year-old Chicago woman is still fighting to access her Social Security money days after CBS 2 first got involved. It is because of debit card problems that CBS 2 Political Investigator Dana Kozlov reported Monday are plaguing people across the country. Ida Walker was frail and exhausted as she left a Social Security office on Monday. On Friday, a Social Security Administration employee told Walker to go in person � so as finally to solve a problem she has had with her U.S. Direct Express debit card, which is linked to her Social Security funds. Walker spent three hours in the Social Security office on Monday. ... She and her granddaughter have spent three weeks calling the U.S. Direct Express to activate a replacement card � only to get the runaround. It meant she was cut off from her funds.... Based on the response we got to our initial story about Ida Walker�s frustrating attempts to access her Social Sec...